THE CHALLENGE: Planning the first large-scale campaign to enable the evolution of a young cultural institution. The project encompassed everything from training board members in their fundraising capacity to developing appropriate administrative support. JoAnn Edwards, Founder and Executive Director, Museum of Craft and Design, selected Carsen Consulting because “Working with Susan Carsen has been an important opportunity for both personal and institutional growth. Despite the Museum’s state of flux as we searched and eventually found our new home, she remained solid and steady, with a willingness to be flexible.”